Gift Box Service T&C

  1. Gift Box Fee:

    • A fee of S$8 is required for each item in your order.
    • For example, if your order includes 3 items, the total gift box fee will be 3 x S$8 = S$24.

      Currency Cost of each item to be in a gift box
      SGD 8
      AUD 10
      MYR 24
      USD 7
      EUR 5.95
      GBP 5
      HKD 45
      TWD 198
       THB 218
      PHP 400
      WON 9,000
      IDR 100,000

  2. Size Fit Guarantee:

    • If the gift box size does not fit the item, the gift box fee (S$8) for that item will be automatically refunded to you.
    • Our customer service team will then reach out to you to discuss the next best steps for handling the gift.

  3. Gift Message:

    • This service is not available at the moment.

  4. Price Tag Removal:

    • Price tags will be removed from all items included in the gift box.

  5. Processing Time:
    • Please allow an additional 2 days for orders with a gift box request to be processed.
      6. Returns and Exchanges:
    • Gift box fees are non-refundable in case of returns or exchanges.

      7. Gift Box Disclaimer:

    • Please note that the image provided is for reference purposes only. The actual gift wrapping may vary slightly in appearance due to differences in materials, design adjustments, and availability. We strive to ensure a high-quality presentation that aligns with the reference, but the final result may not be identical.

      8. Steps on how to place an order

    • Cart page > select checkbox for Gift Wrapping > total cost would be calculated in checkout > review and make payment> complete.
    • The gift box will be securely placed inside a parcel box to ensure it remains protected during delivery.

 

 

 

By using our gift wrapping service, you agree to the above terms and conditions. If you have any questions or need further assistance, please contact our customer support at customerservice@club21global.com