Bank Privileges

The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.

All promo codes cannot be used with other promotion or member discount.

For all bank campaigns, you can enjoy  

a. Complimentary exchange service

You may request for an exchange in size/colour/different item. Our team will contact you, and a driver will be arranged to pick up the returned item(s) and deliver the new item(s) to you.

b. Complimentary returns service

A refund will be made via online store credit - except for damaged items which can be returned based on our standard returns policy.

 

 

 

Hong Kong

9/9-18/9 : 

  • 20% Off regular-priced items
  • No min spend and get an additional HKD199 e-giftcard for your order 
  • Promo code: CTHK99
  • Campaign link

10/10-19/10 : 

  • 20% Off regular-priced items
  • Spend min. HKD3100 and get an additional HKD310 e-giftcard
  • Promo code: CTHK99
  • Campaign link

Singapore

•  20% off: https://club21.com/collections/citibank-exclusive
•  Valid with payment made by Citibank credit card issued in Singapore.
•  Ends 31 Dec 2026
•  Use code: CITI20 at the checkout page.
•  Applicable to all items except those on the Exclusion List below. 

 


Hong Kong, India, Indonesia, Singapore, Taiwan

•  20% off: https://club21.com/collections/dbs-exclusive-20-off
•  Valid with payment made by DBS credit/debit card issued in Hong Kong, India, Indonesia, Singapore, Taiwan.  
•   Ends 31 Dec 2025
•  Use code: DBS20 at the checkout page.
•  Applicable to all items except those on the Exclusion List below. 

 

 

Singapore
•  20% off: https://club21.com/collections/maybank-exclusive-20-off
•  Valid with payment made by Maybank credit/debit card
•  Ends 31 December 2025
•  Use code: MAYB20 at the checkout page
•  Applicable to all regular-priced items except those on the Exclusion List below. 

    

Brunei, Cambodia, Indonesia, Malaysia, Philippines

•  20% off: https://club21.com/collections/maybank-regional-exclusive-20-off
•  Valid with payment made by Maybank credit/debit card
•  Ends 31 December 2025
•  Use code: MAYR20 at the checkout page
•  Applicable to all items except those on the Exclusion List below.

 



Malaysia:

•  Valid with payment made by HSBC Bank/HSBC Amanah Debit/Credit Card/-i issued in Malaysia.
•  Ends 30 Sep 2025
•  Use code: HSBC20 at the checkout page.
•  Applicable to all items except those on the Exclusion List below.

 

•  Valid with payment made by HSBC Bank/HSBC Amanah Debit/Credit Card/-i issued in Malaysia.
•  Ends 30 Sep 2025
•  Use code: HSBC15 at the checkout page.
•  Applicable to all items except those on the Exclusion List below.

 


* Items on the Exclusion List include:
  • 132 5. ISSEY MIYAKE
  • BAO BAO ISSEY MIYAKE
  • Entire Studios
  • HOMME PLISSE ISSEY MIYAKE
  • HUMAN MADE
  • ISSEY MIYAKE
  • me ISSEY MIYAKE
  • PLEATS PLEASE ISSEY MIYAKE
  • Rick Owens x Dr. Martens
  • sacai x Carhartt WIP
  • Mardi Mercredi
  • Como Shambhala
  • Sale markdown items
  • Any other brand collaborations