26 Sep - 5 Oct 2025 Rebate Campaign – T&Cs

Campaign Overview

Enjoy 15% rebates on qualifying orders made between 26 September and 5 October 2025 on Club21.com

Question 1: What is the rebate offer?

You will receive 15% rebates with no minimum spend during the campaign period.

Question 2: Are there any exclusions?

Yes. The rebate is not applicable to:

• Orders containing markdown items.

• The portion of orders paid using a gift card.

• Singapore 9% GST, duties, taxes, and shipping fees (these will not be included in the rebate calculation).

Question 3: Is the rebate applicable if I use a discount code?

Yes, rebates are applicable with discount codes, provided the order does not contain markdown items.

Question 4: Is there a rebate cap?

No, there isn't a cap throughout the campaign period.

Question 5: How and when will rebates be issued?

Rebates will be issued in the form of an e-gift card in third week of October 2025.
Each rebate gift card will have a 1-month validity.

Question 6: What is the extension policy?

We offer a one-time extension of 7 days.

• To request this extension, you must contact us within 1 week after the gift card expires.

• For example, if your gift card expires on 7 July 2025, you need to reach out by 14 July 2025 to request the extension.

• The extension, if granted, is for a maximum of 7 days and can only be applied once.

Question 7: How can I view my rebate balance and expiry?

You can view your rebate balance and expiry date by:

• Logging into your Club21.com account.

• Navigating to the Customer Profile section.

• Click on the VIEW REBATE BALANCE button, under GIFT CARDS tab.

 

For further inquiries, please contact our customer service at customerservice@club21global.com.