PROMOTIONS T&CS (HELLO15)

 

The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.

All promo codes cannot be used with other promotion or member discount.

For all promo campaigns, you can enjoy  

a. Complimentary exchange service

You may request for an exchange in size/colour/different item. Our team will contact you and a driver will be arranged to pick up the returned item(s) and deliver the new item(s) to you. Items under the exclusion list will not be eligible for exchange services.

b. Complimentary returns service

A refund will be made via online store credit - except for damaged items which can be returned based on our standard returns policy. Items under the exclusion list will not be eligible for exchange services.

 

 

 

HELLO15

  • 15% off for first online order
  • Use code: HELLO15 at the checkout page.
  • Applicable to all items except those on the Exclusion List.

       


    Q1: For promo codes that have exclusion, what are the items in the Exclusion List?

    * Items on the Exclusion List include

    • BE@RBRICK
    • HOMME PLISSE ISSEY MIYAKE
    • ISSEY MIYAKE x NEW BALANCE
    • PLEATS PLEASE ISSEY MIYAKE
    • Levi’s x ADSB ANDERSSON BELL
    • Porter-Yoshida & Co.
    • Converse x DRKSHDW
    • Sale markdown items

     

    Q2: What are the Terms and Conditions for online promotions?

    • Promotion codes cannot be exchanged for cash, voucher or in any other form.
    • They cannot be used in conjunction with any other online promotion code or offer, and must be redeemed by the date published, if provided.
    • Club21.com reserves the rights to amend any terms or conditions or make changes to terms and conditions without prior notice. In the event of a dispute, Club21.com’s decision is final.
    • Membership discounts will only be applied for full-priced items and cannot be applied in conjunction with other promo codes otherwise stated.
    • Purchases that are discounted more than 60%, will not entitled for Comocredit (member points) according to the conditions of Comoclub membership program.


    Q2: What is the difference between promotions at Club21.com and in retail store?

    Club21.com and Club 21 retail stores may have similar promotions, which may not be identical. On some occasions, Club21.com may run exclusive online promotions that are not available in retail stores for a limited period only. For further enquiries, please check with our customer service at customerservice@club21global.com  

     

    Q3: Do all BAO BAO ISSEY MIYAKE items come with a warranty card?

    Yes, all BAO BAO ISSEY MIYAKE items come with a warranty card.